Shipping Policy

Be informed about the basics of our shipping policy:

• Orders which are released for execution before 16:00 (4 pm), time of central depot, are shipped the same day.
• Depending on Customer profile, or Order profile, the shipping fees may or may not be free of charge.
• Shipping charges, if applicable, are calculated based on weight of the order.
• For any question on our shipping policy, you may contact us anytime.

Colissimo is operating parcel deliveries in multiple countries in Europe.

It operates shipment for all type of customers, in different modes (With or Without signature, at Drop-Off points, in Lockers).

We propose this solution for shipments from Zero to 20 Kilograms.

The standard delivery leadtime accounts from 1 to 5 business days, depending on the destination.

DHL Express is specialized in express deliveries for mission-critical timelines.

Although it is mainly targeting business customers, it can also be selected for end-user customers.

We propose this solution for shipments from Zero to 30 Kilograms.

The standard delivery leadtime accounts from 1 to 4 business days, even in case of export outside the european-union.